Seasonal Opening2020-10-20T17:39:12+01:00

Wednesday 26th August 2020

A Message from the Chair of Hartlebury Castle Preservation Trust

The Trustees of Hartlebury Castle Preservation Trust have had to take the difficult decision to close the Bishop’s House doors for an extended winter shutdown from 1st September through to Spring 2021. This decision reflects the extremely challenging financial conditions arising from the COVID-19 crisis, which saw the charity unable to welcome visitors into Hartlebury Castle’s buildings for 4 months at what would normally be one of its busiest periods of the year.

The Trust was able to re-open the Bishop’s House and Grounds during the weekend only in early July. However, as has been seen at other historic sites, it quickly became clear that visitor numbers will be slow to recover to previous levels and the charity cannot risk losing even more money by remaining opening during the quieter winter period.

Chair of Trustees Paul West said, “This undoubtedly has been the most difficult decision that the Trustees have had to take since the charitable trust was first set up to purchase, restore and run the Castle in 2008. We are deeply saddened by the impact that the lengthy closure of the Bishop’s House will have on our dedicated and enthusiastic staff, the majority of whom we have had to make redundant. However, our over-riding consideration at this difficult time must be to do everything possible to ensure that the Castle survives to welcome visitors for many years to come, so they can continue to hear the fascinating stories of its 1000 years of history.”

The Trust will use the extended shutdown period to develop its commercial income streams including weddings and other private hires and events, so that when the Bishop’s House does re-open next Spring it can do so on a sound financial footing with a long term, sustainable future. Planning is already under way for new, interactive ways to engage with visitors and an exciting programme of public events during 2021.

Worcestershire County Museum, which shares the site at Hartlebury, will remain open during the Castle’s shutdown period and will continue to welcome visitors to the Museum in the Castle’s North Wing, its transport gallery and orchard, where they can discover the history of Worcestershire. The gardens and grounds will also remain open to visitors. For more information about the Museum and opening times, click here.

Worcestershire County Council and Museums Worcestershire will continue to support the Trust as they head into this critically important period of future planning and business development.

Special Events

The Trust hopes to host a small number of special events during the Castle’s extended period of closure, the first of which will be a weekend of Heritage Open Days on Saturday 19th & Sunday 20th September, when the whole site will be open completely free of charge to visitors (booking required). To find out more about our upcoming events, please visit our What’s On page, or follow us on Facebook, Twitter or Instagram.

Why is the Bishop’s House closed?2020-09-30T15:45:02+01:00

This decision reflects the extremely challenging financial conditions arising from the COVID-19 crisis, when we were unable to welcome visitors to Hartlebury Castle for 4 months in what is normally our peak season. Although we re-opened in July it quickly became clear that visitor numbers will be slow to recover to previous levels and the charity cannot risk losing even more money by remaining opening during the quieter winter period.

The Trust will use the extended shutdown period to develop its commercial income streams including weddings and other private hires and events, so that when the Bishop’s House does re-open next Spring it can do so on a sound financial footing with a long term, sustainable future.

When will the whole site reopen?2020-09-30T15:47:47+01:00

The Trust aim to reopen the whole site from Spring 2021. The exact date will be confirmed nearer the time.

Why have you closed the Café as well?2020-09-30T15:49:01+01:00

The impact from closing the café in March has been considerable. Taking into consideration our overheads and visitor numbers since reopening, unfortunately it is not financially viable to continue running the café in our low season.

When will the cafe reopen?2020-09-30T15:50:29+01:00

The Trust aim to reopen the Cafe from Spring 2021 alongside the Bishops Palace. The exact date will be confirmed nearer the time.

I have a voucher for the café that is due to expire – what should I do?2020-09-30T15:51:33+01:00

Vouchers will still be honoured when the café reopens. All expiry dates will be extended to 12 months from the date of re-opening.

I’m a Guardian, is my card still valid?2020-09-30T15:52:16+01:00

Yes. Guardians will still be able to access the Museum and Grounds. All Cards will be extended to 12 months from date of whole site re-opening. We will still send out regular e-newsletters.

Can I still contact the Trust?2020-09-30T15:54:33+01:00

Yes. You can still contact the Trust by email or by calling 01299 250797. This number is regularly monitored, so please leave a message if there is no reply and we will get back to you.
General enquiries relating to current opening times, admission fees etc – please call 01299 250416.

Do you still do weddings/private hire?2020-10-20T17:25:58+01:00

Yes! Please visit our weddings page www.hartleburycastle.com/weddings or email weddings@hartleburycastle.com for more details.

Can I still book a Group Tour of the House & Hurd Library?2020-10-20T17:27:39+01:00

We are not taking bookings at this time, however please do look at our website to see when we are reopening for groups tours. If you would like to register your interest in a tour, please email events@hartleburycastle.com

How can I support the Castle?2020-10-20T17:35:28+01:00

You can support Hartlebury Castle Preservation Trust through the following:
1) Donate –You can donate using one of our cash donation boxes on site, by text or online.
2) Become a Guardian – Enjoy 12 month entry to the Castle, discounts in the shop & café and a regular e-newsletter. Individual, Joint or Family passes are available.
3) Book the Castle – We’re available for parties & weddings
4) Spread the word about us! Follow us on social media and share our posts. Recommend us to friends and family and tell people about our future events.