A message from Paul West, Chair of the Trustees for Hartlebury Castle Preservation Trust
As you are aware, to prevent the spread of coronavirus, we are currently unable to open the Castle. As an independent charity, we rely on your entry fees, and any money you spend in the shop or the café to support our work preserving the Castle and providing an unmissable experience for all who visit. Being closed has a significant impact on our work, therefore we are asking for your help:
Your donation, no matter how small, is a step towards supporting the Castle through these current times. Every penny you donate goes towards maintaining and preserving the Castle’s fascinating history as we strive to provide interesting online content and plan fantastic events for the future. Find out how you can donate at www.hartleburycastle.com/donate
Become a Guardian of Hartlebury Castle and enjoy days of discovery with 12 months entry to this fascinating heritage attraction. You’ll also receive exclusive benefits such as our regular newsletter and exclusive Guardian events. Find out more at www.hartleburycastle.com/guardians
If you’d like something to look forward to later in the year, you can now buy vouchers for Afternoon Tea or Sunday Lunch at Hartlebury Castle Café to use when we reopen. Find out more at www.hartleburycastle.com/shop
We know these are difficult times, so if you are currently unable to support us through the above you can still help by spreading the word about who we are and what we do. Share our posts, recommend our activities page and encourage your friends to visit us when we reopen. If you know people looking for new wedding or events venues, mention Hartlebury Castle.
With your help we can get through this and we look forward to reopening our doors, sharing the Castle’s history and bringing you a programme of fantastic events. In the meantime, we are grateful for all the support that you can give. Thank you.
Frequently Asked Questions
Funding from NLHF can only be used for certain areas (eg Activities & Events) which were agreed in our original bid. We therefore rely on the money we make from your entry tickets, cafe and shop spending and venue hires to maintain the day-to-day running of the Castle and keep it open for visitors to enjoy. We are talking to potential supporters, however these conversations take time, Therefore we are asking the public for their support, no matter how small, to help in these uncertain times.
Becoming a Guardian, or buying a cafe voucher is so much more than that. Although we are unable to open the Castle, we still have the site’s overheads to meeet while working from home to provide you with online content, social media posts, researching the Castle and finalising updates to our current displays while planning future events. By becoming a Guardian, or buying a cafe voucher you are supporting this work by helping our cash flow now and giving us the financial assistance we need at this time. In addition, you’re giving yourself a experience to look forward to in the future.
We understand that not everybody will be able to become a Guardian or buy a voucher to help, which is why we are also asking for donations at an amount you can give. Any money that you can give helps us preserve the Castle, providing a great day out for visitors in the future. If you feel that you are unable to help financially, then we ask that you simply help us keep a public profile by spreading the word about us so that people are inspired to visit when we come through this.
Our Guardian Scheme will be valid for 12 months from the date that the whole site is open (Bishop’s Palace, County Museum & Grounds). In the event that some areas open earlier, you will be able to use your Guardian entry to access these without it impacting on your 12 month validity period.
Vouchers for Hartlebury Castle Cafe will be valid for 12 months from date of the cafe opening.
Vouchers will be emailed to you within 3-5 working days of placing your order. To redeem a voucher, simply bring it with you on your visit and show it at the cafe till.
Guardians Cards will be sent through the post. In the event that you have not received your card before you wish to visit, simply bring along your temporary e-card (emailed within 3-5 working days) and show it to reception.