Cafe Staff – Casual

We are also recruiting casual staff to join our cafe team to help over the summer months and at peak periods across the year.

For more information, please contact Hayley Nicklin, Catering Manager on 01299 251901 or email catering@hartleburycastle.com

Commercial and Development Director

Hartlebury Castle Preservation Trust (HCPT) are seeking expressions of interest from those interested in applying for the post of Commercial and Development Director.

This is a full time, fixed term appointment (until November 2020 and to be reviewed thereafter) reporting to the Chair of the Trustee Board, subject to formal approval by NLHF.

About HCPT

Hartlebury Castle Preservation Trust is a registered charity formed to preserve Hartlebury Castle (home to the Bishops of Worcester for more than a thousand years) for education, the use and enjoyment of everyone, and to preserve the 18th century Hurd Library within the Castle. In October 2014 the Trust was awarded £5M by the Heritage Lottery Fund to purchase the Castle and Estate, with restoration work completed in May 2018.

Our aim is to make the wonderful stories of the Bishops and the Castle, as well as the Hurd Library, the Collections of the Museum and Castle and Gardens into an integrated visitor destination in collaboration with Worcestershire Country Council and Museums Worcestershire. The visitor experience includes tours of the house and gardens, regular events and activities, a café and shop. The site is also to be developed further as a unique private functions venue.

About the Role

We are looking for an experienced individual to lead and develop the commercial income generation of Hartlebury Castle Estate and its heritage assets.

The post holder, will be responsible for driving maximum commercial benefit from the Castle and Estate whilst ensuring that visitors are able to enjoy and learn about the special historic character of the place. The post holder will be responsible for developing and managing Hartlebury Castle with a clear line of vision for its future and sustainability.

This will be a “hands-on” post,  dealing with operational issues on-site, working weekends as necessary as well as running a disciplined business, building commercially advantageous relationships within local communities and other partners, and investigating and planning for initiatives and developments that help make Hartlebury Castle a leader in visitor/heritage management. The post holder will be required to be the primary key holder and first point of call for out of hours emergencies.

The post holder will be expected to lead on commercial and financial management and strategy overseeing revenue from admissions, tours, shop, onsite catering, special events, commercial hire and the planning and promotion of the annual programme. They will be responsible for a budget of approximately £350,000 to £400,000 expenditure and income generation and the oversight of facilities welcoming c25, 000 -35,000 visitors per annum throughout the year.

The post is responsible for the direct line management of three full and part time staff and leadership of the wider team.

About You

The Commercial and Development Director will join at an important time of change for HCPT and will be tasked with developing the organisation, its operations and visitor offer. With responsibility for increasing visitor numbers and income generation opportunities, the new Director will be crucial to developing the commercial strategy which will take the organisation on the next stage of its journey.

HCPT are looking for someone with substantial general/senior management experience of successfully managing a property in a public-facing role, experience of successful operational management with evidence of improving commercial performance and achieving business development goals, experience of successfully managing a significant P&L account and delivering annual business plans.

Please note that HCPT are seeking expressions of interest only at this stage, awaiting formal NLHF approval. If you would like to be contacted once this approval is confirmed (this may be via an external consultancy) please forward your contact details and CV to chair@hartleburycastle.com 

Please download our Job Description and Person Specification to find out more:

HCPT Commercial and Development Director Job Description and Person Specification