Opening Times

Open 1st February – 23rd December
Tuesday – Friday: 10am – 5pm
Weekends & Bank Holidays: 11am – 5pm
Café: Tuesday – Sunday, 10am – 5pm

Please check our Partial closure days below to confirm your date of visit.

Book tickets here

Admission Tickets

Adults – £15.25
Concessions (Over 60s & students) – £13.25
Children (5-16 years) – £8.75
Under 5s – Free
Family (2 adults & 3 children) – £40.50
Historic Houses Association Members – Free (Not valid on event days. Please see our What’s On page to check your visit date.)

Click here to book your Annual Tickets online.

Adults – £5
Concessions (Over 60s & students) – £5
Children (5-16 years) – £3
Under 5s – Free

Tickets can be bought on arrival at Reception.

We understand that some visitors may require an essential person/carer in order to facilitate their visit and experience at the Castle. We allow one free carer with a full paying ticketholder, and one of the following documents must be available to show at Reception on the day of your visit:

  • Entitlement to Disability Living Allowance for children under 16 or DLA/Personal Independent Payments (PIP) for those aged 16-64, either in the form of a letter stating that the benefit has been awarded, or the actual Allowance book
  • Attendance Allowance or Carer’s Allowance letter of award
  • Incapacity Benefit books, or a letter notifying the recipient that the benefit has been awarded Incapacity Benefit, Employment and Support Allowance (ESA) Disability
  • Nimbus Access Card with the companion/+1 symbol

If you require multiple carers to facilitate your visit, please contact events@hartleburycastle.com or call 01299 250797.

Unfortunately, we cannot allow carers under the age of 16.

On occasion, the Bishop’s Palace and Grounds (including the playground) may be closed. Worcestershire County Museum will remain open and tickets are available at a reduced entry fee on the door:

Adults – £7.50
Concessions (over 60s & students) – £7
Children (5-16 years) – £4.50
Under 5s – Free
Family (2 adults & 3 children) – £20

Upcoming partial closure dates:

  • Sunday 22nd March
  • Saturday 16th May
  • Saturday 23rd May
  • Friday 29th May
  • Sunday 31st May
  • Saturday 27th June
  • Sunday 12th July
  • Saturday 8th August
  • Saturday 15th August
  • Sunday 23rd August
  • Sunday 13th September

If you would like more information about our Annual Tickets, please visit the Annual Tickets FAQs.

Historic Houses logo

Hartlebury Castle is part of the Historic Houses Member-Access Scheme (not valid on event days).

Visitor Facilities

Logos for free parking, accessible parking, cafe, picnic areas, baby change facilities, toilets and accessible toilets, pushchair-friendly facilities, lift, dogs, shop, adventure playground and bike storage facilities.

Delicious hot and cold food and drink is available at the onsite café, Hayley’s Kitchen at Hartlebury Castle. You can also find the perfect souvenir for your visit at our gift shop.

Accessibility Guide

For full details about access across the site, please see our Accessibility Guide.

If you have any questions regarding access, please call 01299 250416 or email museum@worcestershire.gov.uk.

Dogs

Dogs are welcome in the Grounds and Reception building. Only Assistance dogs are allowed into the main Castle and outer buildings. Dogs are only allowed in the outdoor seating area of the café.

Middle-aged male and female couple smiling and looking out over the Castle grounds, leaning over a crenellated wall

Getting Here

What3Words: square.daring.exact

By Car or Coach
Free parking for cars and coaches. We are located off the A449 in the village of Hartlebury, near Kidderminster and Stourport and just 20 minutes from both the M42 (Junction 1) and M5 (Junction 6). The entrance to the Castle is next to the White Hart pub.

Hartlebury Castle postcode: DY11 7XZ

By Bike
Cycle parking is available on site.

By Train
Hartlebury Train Station is a 15-20 minute walk from Hartlebury Castle, with hourly trains from Birmingham and Worcester. Trains run less frequently on Sundays.

By Bus
The 303 Diamond Bus service between Kidderminster and Worcester drops off from Monday-Saturday at The Birches in Hartlebury, which is a 15-20 minute walk from Hartlebury Castle. The last bus towards Worcester is at 17:46 and the last bus towards Kidderminster is at 19:12. See the timetable here for more details.

Find us

VisitEngland Gold 2024-2025, TripAdvisor Travelers' Choice Awards 2025 and VisitEngland Visitor Attraction logos

Donate

Hartlebury Castle Trust is a registered charity that relies on the generosity and support of its visitors and the hard work of its amazing team of volunteers.

Every donation matters and makes a positive impact on the work that the Trust is able to do.

Volunteer

Get involved in a wonderful heritage attraction and learn new skills along the way. Our fantastic volunteers are at the very heart of the Castle and we’re always looking for friendly people to join our range of teams.

All you need is enthusiasm and a smile.

Join our What’s On Mailing List

Keep up to date with our exciting events and activities.